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The change management process is a critical part of any organization's ability to successfully implement changes. The process ensures that changes are made in a controlled and orderly manner, with due consideration for the impact on all affected stakeholders.
The ISO 20000 standard provides a detailed description of a change management process that can be used by organizations to plan, implement, and monitor changes. This template can be used by organizations to develop their own change management process that meets the requirements of the ISO 20000 standard.
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